Provider Relations
Each provider relations representative is listed by the area or county they support, their titles, and the services they can help you with. Use the specific email address to contact the person that can help you.
CBHNP Contact Information
The mailing address, telephone numbers, and fax numbers listed below are for all HealthChoices providers.
CBHNP
POBox6600
Harrisburg , PA 17112
Phone: 717-671-6500 or 1-888-700-7370
Fax: 717-671-6522 or 1-888-296-4002
Sheryl Swanson, MBA
Vice President of Provider Network Operations
sswanson@cbhnp.org
Don Stiffler, MS
Provider Relations Manager
dstiffler@cbhnp.org
Capital Area Staff
Dauphin, Cumberland, Perry, Lancaster and Lebanon Counties
Note: Medicare provider issues should contact Rick Madey (
rmadey@cbhnp.org)
Kelly Lauer
PR rep II—lead on training and other identified issues
HC Capital LOC assignments only
- MH OP
- Includes Riverside Pilot Program
-MMHT
-Telepsychiatry
klauer@cbhnp.org
Amy Reeder
HC Capital LOC assignments only
-Family based Mental Health (FBMH)
-All (statewide) Residential Treatment Facilities
-CRR-HH
-Peer Support Services
-MH Partial Hospital Programs
- Capital Area Partial Program
areeder@cbhnp.org
Lindsey Hoover
Capital LOC assignments only:
-Summer Therapeutic Activities Program (STAP)
-MDTFC
-Evaluators
-Targeted Case Management
-BHRS (Wrap-around)
- Intensive Day Treatment (IDT)
- Multi-Systemic Therapy (MST)
- Therapeutic Activities Group (TAG)
- After-school Programs (ASP)
- Stepping Stones
- Vista
- DBI
- BHRS Exception services
lhoover@cbhnp.org
Keven Cable
-All (statewide) Substance Abuse Residential services
-All (statewide) MH In-patient programs, including Extended Acute Care (EAC)----except Somerset Hospital, Conemaugh Hospital, Divine Hospital, The Meadows
-HC Capital LOC assignments only:
- All SA LOC (including OP)
- CRISIS
- Smoking Cessation
-Reinvestment Services
-Community Treatment Team
-All OON’s (as assigned by Rick Madey in Contracting)
-Assistance with Gateway Medicare Assured contracts
Lisa McCoy
-Provider Relations Assistant
- Medicare Providers (Authorization Issues)
NorthCentral Region Staff
Bedford , Blair, Clinton , Franklin , Fulton , Lycoming, and Somerset Counties
Mike Monoski
- All HC LOC’s for Providers in Lycoming/Clinton (EXCEPT RTF and SA Residential)
- Divine Hospital and The Meadows
mmonoski@cbhnp.org
Michele Countryman
-All HC LOC for Bedford/Somerset/ Blair EXCEPT (MH IP, RTF and SA Residential)
-Somerset and Conemaugh MH IP Hospitals
mcountryman@cbhnp.org
Janina Kloster
- All HC LOC for Franklin/Fulton EXCEPT MH IP (and SA Residential)
jkloster@cbhnp.org