Network Operations Contacts

Quality Improvement
Listed below is the contact information needed for CBHNPs quality improvement staff supporting the Capital Area and the NorthCentral Region HealthChoices Program.

CBHNP Contact Information

CBHNP

PO Box 6600
Harrisburg , PA 17112
Phone: 717-671-6500

Staff Contact

The staff contacts listed below are for providers in the Capital Area ( Cumberland , Dauphin, Lancaster , Lebanon , and Perry Counties ) and NorthCentral Region (Bedford, Blair, Clinton, Franklin, Fulton, Lycoming, and Somerset Counties ) HealthChoices Program.

Laurie Cross

Director of Quality Improvement

lcross@cbhnp.org

Dan Rossi

Assistant Director of Quality Improvement

drossi@cbhnp.org

Amanda Hitz

Complaint & Grievance Supervisor

amhitz@cbhnp.org

NorthCentral Region QI Staff

Bedford , Blair, Clinton , Franklin , Fulton , Lycoming, and Somerset Counties

Allison Krause

QI/Clinical Manager – Bedford/Somerset Counties

akrause@cbhnp.org

Lori Craine

QI/Clinical Manager – Blair County

lcraine@cbhnp.org

Robert Nitschke

CQI/Clinical Manager – Lycoming/Clinton Counties

rnitschke@cbhnp.org

Maria Bakner

QI/Clinical Manager – Franklin/Fulton Counties

mbakner@cbhnp.org