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If you receive services under a CBHNP sponsored program and
need to contact us, please click on a link below for Member Service information
and specific health plan contact information or use the numbers listed below.
HealthChoices Program is
a Medicaid Managed Care program for individuals eligible for Medical Assistance
in Pennsylvania and receives coverage under Gateway, AmeriHealth Mercy, Unison
MedPlus, or ACCESS PLUS Health Plans. CBHNP is the Behavioral Health Managed
Care provider for this program in the indicated counties.
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Cumberland-Perry, Dauphin, Lancaster, and Lebanon Counties
Health Plan Coverage: Gateway, AmeriHealth Mercy, and Unison MedPlus Health
Plans in all counties
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Member Services: 1-888-722-8646
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TTY/TDD: 1-800-654-5984 or PA Relay: 711 (line for the hard
of hearing or deaf)
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Consumer and Family Affairs: (717) 671-6541 (assistance,
information, or arrange for a speaker)
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HealthChoices Contacts: for contact information about health
plans in this area and other HealthChoices information
choose this link.
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Bedford-Somerset, Blair, Franklin-Fulton, and
Lycoming-Clinton Counties.
Health Plan Coverage: ACCESS PLUS Coverage in all counties
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Bedford - Somerset Counties Member Services: 1-866-773-7891
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Blair County Member Services: 1-866-773-7892
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Franklin - Fulton Counties Member Services:
1-866-773-7917
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Lycoming - Clinton Counties Member Services: 1-866-773-7991
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TTY/TDD: 1-800-654-5984 or PA Relay: 711 (line for the hard
of hearing or deaf)
Mental Retardation Intermediary Service Organization Program:
CBHNP is the payment agent to individuals and families for
Mental Retardation services
Pennsylvania Counties: Lancaster and Lebanon
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Member Services: 1-888-229-2224
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TTY/TDD: 1-800-654-5984 or PA Relay: 711 (line for hard of
hearing or deaf)
Gateway Health Plan Medicare AssuredSM Program:
Pennsylvania Counties: Adams, Allegheny, Armstrong, Beaver,
Berks, Blair, Butler, Cambria, Cumberland, Dauphin, Erie, Fayette, Indiana,
Lancaster, Lawrence, Lebanon, Lehigh, Mercer, Northampton, Perry, Somerset,
Washington, Westmoreland, and York.
Ohio Counties: Mahoning, Stark, Summit, and Trumbull.
Health Plan Coverage: Gateway Health Plan Medicare AssuredSM – For all counties
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Member Services: 1-866-755-7299
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TTY/TDD: 1-800-654-5984 or PA Relay: 711 (line for the hard
of hearing or deaf)
If you are covered under a CBHNP Employee Assistance
Program or if you are a Member (employee or employee beneficiaries) covered by
a CBHNP sponsored mental health benefit plan through your employer follow these
contact instructions.
Member Services:
Use the toll-free number provided to you by your employer.
The number is typically located on the back of your insurance card or in your
health plan benefit packet.
Claims:
Use the toll-free number provided to you by your employer.
The number is typically located on the back of your insurance card or in your
health plan benefit packet.
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