CBHNP Member Services is available 24 hours a day, 7 days a week. This means you can talk to CBHNP at any time. When you call us, our staff is always ready to help you. You can expect to be listened to, treated with courtesy and respect, and receive help resolving problems with your care that you might be experiencing.

Call Member Services to:

• Get answers to your questions
• Find out what services are covered
• Decide what kind of services you need
• Choose a provider near you
• Get treatment for your children
• Learn about services for people with special needs
• Learn more about behavioral health education programs
• Resolve problems getting care
• Set up an appointment

Please contact a Member Services Representative for your area or county if you have questions, need to find a provider, or if you have difficulty getting the services you feel you need.

Capital Area (Cumberland, Dauphin, Lancaster, Lebanon, and Perry Counties) Contact a Member Services Representative toll-free at:

• 1-888-722-8646
• 1-800-654-5984 TTY or 711 PA Relay

NorthCentral Region (Bedford, Blair, Clinton, Franklin, Fulton, Lycoming, and Somerset Counties) Contact a Member Services Representative for your county toll-free at:

• 1-866-773-7891 – Bedford or Somerset Counties
• 1-866-773-7892 – Blair
• 1-866-773-7917 – Franklin and Fulton Counties
• 1-866-773-7991 – Lycoming and Clinton Counties
• 1-800-654-5984 TTY or 711 PA Relay

Call CBHNP about you or your child if:

• You are worried about alcohol or other drug problems, or
• You are worried about an emotional or behavioral problem, or
• A trusted person, like your friend, a family member, a teacher or counselor, your doctor, or your clergyman, thinks you need help.