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QI Spotlights
All of the spotlights are in pdf form unless otherwise stated.
February 2006 - QI Program Evaluation
November 2005 - Blueprint Final
November 2005 - Recovery Blueprint
2005-2006 - QI Program Description
June 2005 - Readmits & Follow-up
May 2005 - Claim Processing
March 2005 - Survey Process
January 2005 - Complaint & Grievance Update
December 2004 - Domestic Violence
November 2004 - Quality Improvement Activities
October 2004 - Survey Report: Meeting Needs
September 2004 - Satisfaction Survey Report
August 2004 - Affirmative Incentive Statement
July 2004 - Member Telephone Services Statistics
June 2004 - Member Services/Care Management Targets for Improvement
May 2004 - OMHSAS Vision and Guiding Principles
March 2004 - Provider Treatment Record Review Audits
February 2004 - FAQs on NCQA Accreditation
December 2003 - QI Spotlight
October 2003 - Happy New Year
September 2003 - Early Warning Report Highlights, 4thQ 2002
August 2003 - CBHNP Strategic CQI Initiatives
