Office site visits are scheduled annually for the purpose of conducting treatment record documentation audits of high-volume Providers in order to monitor adherence to treatment record standards and to audit billing accuracy. The intent is for treatment records to be maintained in a manner that is current, detailed and organized, and which permits effective and confidential care. The quality review of treatment records is based on the applicable HealthChoices regulations governing each level of care. These indicators include the adequacy of documentation in treatment plans, progress notes, intake assessment, continuity and coordination of care, and discharge planning.

Please note that CRR-HH records were also reviewed with the results as follows:

For the 2008 treatment record annual review, the CBHNP QI Committee set a performance goal of 72% compliance with the identified indicators. Across the network, all four levels demonstrated compliance percentages above the 72% target. CBHNP will continue to work with Provider organizations who did not meet an average 72% compliance rating in instituting appropriate corrective actions. Please keep in mind that the Treatment Record Tool may change from year to year and the comparison of yearly averages must be interpreted cautiously. CBHNP commends providers as they continue to provide quality treatment as indicated in quality indicators that show improvement and maintenance of sustained high ratings. Across the network, CBHNP identified the following areas for continued improvement and encourages all providers to target these areas for improvement:

Criterion – Coordination with PCP	Compliance % 2008
	BHRS Network Average	FBMH Network Average	OP Mental Health Network Average
Name/contact information for Primary Care Physician--PCP	93%	90%	99%
Coordination at the time of admission	67%	73%	67%
Coordination at the time of discharge	29%	31%	47%

BHRS Autism Competency Tool Summary