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The Premier Resource for Behavioral Health and Human Service
Solutions
About CBHNP
Community Behavioral HealthCare Network of Pennsylvania (CBHNP)
is a full-service behavioral health managed care company that supports almost 4 million Members
through specialized behavioral health and human service programs in the public and private sector:
Medicaid and Medicare Plans
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Wellness, Employee Assistance and Specialty Products
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Programs to Support Human Services Management Challenges
CBHNP was founded by service providers in 1994 and is a subsidiary of
AmeriHealth Mercy. AmeriHealth Mercy and its affiliates comprise the largest family of
Medicaid managed care plans in the United States.
The CBHNP care management approach focuses on the Member to manage treatment from initial point of entry through aftercare to effectively promote Resiliency and Recovery. CBHNP offers:
24/7 Live Answer within 30 Seconds
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Flexible Medical Necessity Review According to Vendor Specific Criteria
CBHNP is committed to Member-focused services and demonstrated satisfaction. CBHNP’s full complement of Member Services use toll-free lines that are answered 24/7 by staff qualified to
assist Members. Stakeholder Advisory and Quality Improvement Committees have strong representation from Members, persons in recovery, and family Members to provide valuable insight in the development of services.
Member satisfaction and outcome surveys provide feedback and the continual monitoring of treatment effectiveness.
Claims Processing & Data Management
HIPAA Compliant Processes and Transactions
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Custom Technology Solutions for Health Care Managers and Clearing Houses
Provider Network Management
CBHNP custom contours each provider network according to payor specification:
Contracting and Credentialing
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CBHNP provides program specific services to state and local government entities:
Specialty Drug and Alcohol Program
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Developmental Disabilities Programs
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Behavioral and Physical Health Coordination
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Specialized Programs for Human Services
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Data Processing and Integration
CBHNP embraces the principles of Continuous Quality
Improvement (CQI) to ensure that services are based on quality improvement activities
and findings that enhance Resiliency and Recovery. The QI Program and QI
Committee monitor the progress of CQI across all operational activities.
Clover Hill Business Park
8040 Carlson Road
PO Box 6600
Harrisburg, PA 17112
717-671-6500
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